Shop Address

GF-31, Scheme No.54, Vijay Nagar Indore-452010

Contact Us

+91 9424821811

Email Us

info@jinafashion.com

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

1. What materials are used in your jewelry?

At Jina Fashion, our jewelry is crafted using high-quality materials like gold, silver, platinum, and precious or semi-precious gemstones. Each product page specifies the materials used.

2. Do you offer customization services?

Yes, Jina Fashion provides customization services to create unique pieces tailored to your preferences. Contact our team to discuss your design ideas.

3. What is your return and exchange policy?

We accept returns and exchanges within 14 days of purchase for unworn items in their original condition. Custom or engraved pieces are non-returnable. Visit our Returns Policy page for more details.

4. Do you offer certifications for gemstones and metals?

Yes, all our gemstone and metal-based jewelry come with an authenticity certificate from a reputed lab or jeweler for your assurance.

5. How can I care for my jewelry?

To maintain your Jina Fashion jewelry, avoid exposure to water, chemicals, and direct sunlight. Store pieces in a dry, soft-lined box and clean them gently with a microfiber cloth.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS